Tag Archives: Compliance

One Issue – now with added Entrepreneurial Spark!

One Issue has been assessed and is now fully enrolled in the Entrepreneurial Spark programme powered by Nat West Bank.  This programme is the world’s largest people accelerator for start-up and scaleup businesses and recognizes both the business and people behind One Issue.

The process will challenge and refine our business model and help prepare us for future growth.

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How to improve compliance in Food Service

The post highlights some of the uses for issue management solutions within the food service industry.  In the UK the British Retail Council and the Food Standards Agency have guidelines to underwrite an approach to providing food safety in the retail environment.  A modern issue management solution can assist in implementing the Safer Food Better Business food safety approach in an efficient and effective manner – saving time and wasted effort.  Data capture, photographic evidence and automatic document / report generation can all play a part in reducing errors and improving food safety.

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The Role for Issue Management in Manufacturing

Manufacturing is complex. Designing, making and supporting a product is full of complex tasks with an inherent need for both record keeping and live information on issues.  This post will outline some of the common stages in manufacturing and show how an issue management tool – such as One Issue – can be utilised to speed communication and improve efficiency within your ISO 9001, ISO 14001 or TS 16949 environments.

The three common stages in manufacturing industry are:

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What is One Issue?

One Issue improves visibility of issues across your business.

Resolving issues across a growing business can be both time consuming and costly. Each wasted visit, each extra phone call or email to better understand the issue, each misreported issue can cost hundreds if not thousands of pounds to your business.

One Issue provides a simple, accurate, accountable and secure platform for issues that help improve internal and external customer satisfaction.  Raising and resolving issues. front of house and back office, across departments, becomes easier and more transparent.

One Issue is a simple to configure and install solution that provides real-time reports of all issues across all departments including time taken and costs incurred.  Available now without the need for large capital investment and with a low monthly fee per user.

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What does the change to driving while using mobile phone penalties in the UK tell us about solution design?

So imagine you are driving at 50 miles an hour and you start to text and a child runs out in front of the car.

Are you going to be prepared to stop or avoid the child?

You are driving on a motorway, you check twitter and the car in front of you veers into the arm-cove?

What can you do? How fast can you react?

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