The post highlights some of the uses for issue management solutions within the food service industry. In the UK the British Retail Council and the Food Standards Agency have guidelines to underwrite an approach to providing food safety in the retail environment. A modern issue management solution can assist in implementing the Safer Food Better Business food safety approach in an efficient and effective manner – saving time and wasted effort. Data capture, photographic evidence and automatic document / report generation can all play a part in reducing errors and improving food safety.
Step 3 – Organise
This post concentrates on the third step – how to Organise your response to issues and their management – dealing with rapid response, planning for failure, scaling resources, process improvements, automate and prioritisation.
This is the third of six posts that outline in more detail our guide to getting on top of your issues, born out of our experience, frustration and success in managing issues in complex environments.